Gokada Hub is an authorized physical centre where you can drop your parcels to be delivered by our pilots anywhere in Lagos at a flat fee of ₦1000. We accept parcels not weighing more than 20kg. As long as our bag can contain your parcel and not more than 20kg, your parcels will be accepted and delivered.We also offer pickup service within a distance of 500kms around the hub.
Gokada app delivery is an express delivery and the price is based on distance and time (traffic congestion). While the Gokada Hub delivers parcels on a same day delivery and at a flat fee of ₦1000. The orders dropped are clubbed and delivered on the same day not on an immediate delivery basis.
We always advise our pilots to carry change. If the pilot does not have change, we encourage you to use the digital payment on the app or transfer the amount to the pilot. In case it is not possible, please contact our support team.
The authorized Hubs we have presently and contact persons are:
1. GOKADA HUB ILUPEJU
Gokada office at 11, Tinubu Close, Ilupeju, Lagos
(Chisom - 08186640339)
2. GOKADA HUB OREGUN
2/3, Kudirat Abiola Way, First Bank Bus Stop, Near Light House Church
(Dare - 08167089841)
3. WARENEXT SURULERE
43/45, Imman Dauda Street, Off Eric Moore, Surulere
(Tunji - 09036645246)
4. WARENEXT AGIDINGBI
Royal Sanderton Warehouse, Plot 4, Lateef Jakande Road, Agidingbi Primary school, Agidingbi, Ikeja
(Boluwatife - 08136659290)
5. Pilot Hub (Igando)
19 Remilekun Street,off Governors Road, Ikotun
6. Pilot Hub (Aboru)
Plot 1527, Ojikutu Street, off Governor Road, Aboru Iyana Ipaja
7. Pilot Hub ( Iyana ipaja)
Giwa Junction, Aboru Iyana Ipaja, Abesan Link Bridge. (Daniel: 07085449917)
8. Pilot Hub (Fadeyi):
-11, Adenekan Off Oyebajo Street, Fadeyi.
We allow for any non perishable items that can fit the Gokada bag (maximum size: 18 inches X 18 inches X 18 inches) and are under 10kgs.
Yes, you can request for pickup but this attracts extra charges of ₦500 as the pickup fee (pickups will be arranged within a distance of 5 kms only).
Either drop-off to the nearest hub or use gokada order form to request a pilot for express delivery (higher than ₦500 pickup cost applicable to pickups within 5kms from the hub) to the nearest hub - use order.gokada.ng in that case.
The Gokada Hub is available only on weekdays (Monday to Friday) from 9:00am to 5:00pm.
Drop off from 9:00am - 2:00pm for Same-Day Delivery.
Drop off from 2:01pm - 5:00pm for Next-Day Delivery.
The customer is supposed to pay ₦300 as pickup fee for each package collected that is needed to be delivered to a different destination.
Yes, the customer is responsible for proper packaging of products. The Gokada Hub Executive will only ascertain that the goods are properly packed by the customer and fit for transit.
This depends on the delivery location but be rest assured your parcel will be delivered the same day if the parcel is brought in before 2:00pm and will be delivered the next day if the parcel comes in between 2:01pm and 5:00pm.
We don’t accept perishable goods such as food packages, etc. at the hub. We encourage you to use the Gokada app for such orders.
We assure you sufficient attempts would be made to reach the recipient -if for any reason the rider is unable to deliver to the receiver at the point of delivery, the package will be returned to the hub.
You can reach us at our mail address email@example.com and share your contact details. We would try our best to respond to you in 24 hours.
You can make payment by cash or card. If opting for card payment, click on the link to process your payment ou will get an email alert once you have made the payment.